FAQs
Your questions, answered.
From shipping and returns to creator drops and brand partnerships — here’s what to know.
FAQ
For fans
Shopping, shipping, refunds, tracking, and using the FansSpace app at live events.
Eligible returns generally need to start within 30 days of the delivery date on your tracking. Print-on-demand apparel, digital products, and many sale items are final sale. If something arrives damaged or defective, email support@fansspace.com with photos and your order number — we’ll help with a replacement when it qualifies.
FAQ
For creators
YouTubers, streamers, indie gamers, and online creators who want licensed merch and event experiences.
FAQ
For brands & partners
Sports orgs, esports tours, festivals, venues, and technology partners.
Need a deeper answer?
Browse articles in the Help Center or email support@fansspace.com.